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Advanced Certified Scrum Master (A-CSM) online course

Through the A-CSM course, you’ll learn to:
– Facilitate better dialogue between the Product Owner, Team members, customers, stakeholders, and executives.
– Respond confidently when encountering resistance to change, lack of engagement, low motivation, and unavailability of key people.
– Increase engagement to encourage greater accountability, commitment, and buy-in.
– Scale Scrum and Agile beyond a single team

Target audience
The Advanced Certified ScrumMaster workshop requires previous Scrum knowledge and experience.
This is NOT a session for those who are new to Agile and Scrum.
All attendees must have the Certified ScrumMaster certification (CSM) and with a minimum of one year practice prior to the Advanced Certified ScrumMaster (A-CSM) workshop. If you don’t current have a CSM certification, please contact us for options.
Participants should be passionate in advancing as a ScrumMaster and an Agile coach, and therefore be willing to challenge their own thinking and approaches within this course.


  • Coaching Concepts
    • Coaching Stances
    • Key coaching skills and their application
    • Tactics of coaching at individual, Scrum Team and organization level
    • Agile coaching
  • Agile Facilitation
    • Divergent and Convergent Thinking
    • Facilitation techniques to navigate through Groan Zone and Divergent and Convergent phases
    • Decision making
  • A deeper dive into Lean, Agile and Scrum
    • Value and principles to leverage as a ScrumMaster
    • Practices and tools to help improve
  • Services to Development Team
    • Self-Organization and team Dynamics
    • Key attributes of effective teams
    • Coaching for high performaning teams
    • DoD
    • Agile engineering practices
  • Services to Product Owner
    • The services around Product Vision and Strategy
    • The mindset and tools for a fantastic product
    • Tools to bring customer needs into Product Backlog
    • Product Backlog Refinment tactics
    • The collaboration and its enhancement with Development Team
  • Services to Organization
    • Impediment Removal and its tactics & strategies
    • Leadership team coaching
    • Agile scaling approaches and principles
    • Introducing new ideas
    • Tactics and tools for orgnization change
  • Personal Development
    • Coaching practices for personal growth actions
    • Povital conversation
    • ScrumMaster as Servant Leader

Evelyn Tian, is one of the few in the global Scrum community who holds high level coaching and training qualifications. She is: Scrum Alliance Certified Team Coach (CTC) and Certified Enterprise Coach (CEC), Scrum Alliance Certified Scrum Trainer (CST), Scrum Alliance Certified Agile Leadership Educator, Scrum Alliance Certified Path to CSP Educator.

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Advanced Certified Scrum Master (A-CSM) online course

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