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IT spetsialisti baasõpe (CompTIA A+ baasil)

Koolituse eesmärgiks on anda üldised põhjalikud teadmised ja oskused töötamiseks IT spetsialistina. Lisaks teoreetiliste teadmiste omandamisele tehakse klassis koolituse jooksul erinevaid praktilisi harjutusi, mis annavad osalejatele võimaluse lähedalt tutvuda arvuti ja võrgu riistvaraga. Koolitus annab ülevaate arvutite riistvarast, tarkvarast (operatsioonisüsteemid ja kontoritarkvara), arvutivõrkudest. Lisaks IT spetsialistile vajalikud teadmised tööohutusest, tööalasest etiketist ja IT probleemihalduse mudelitest.

Sihtgrupp: Koolitus on mõeldud kõigile, kellel puudub varasem IT-alane ettevalmistus, kuid soov õppida IT spetsialistiks. Koolitus sobib hästi ümberõppeks.

Koolitusel osalemise eeldus: Arvutiga töötamise oskus kasutaja tasemel ja üldteadmised arvuti riistvarast, tarkvarast ja arvutivõrkudest.

CompTIA A+ is the industry standard for establishing a career in IT and the preferred qualifying credential for technical support and IT operational roles. It is about much more than PC repair. Candidates are better prepared to troubleshoot, and problem solve, and technicians better understand a wide variety of issues ranging from networking and operating systems to mobile devices and security. A+ supports the ability to connect users to the data they need to do their jobs regardless of the devices being used. CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

Program:

  • Day One
    • Welcome and Course Introduction
    • Identify Common Operating Systems
    • Troubleshooting Methodology
    • Use Windows Features and Tools
    • Manage Files in Windows
    • Manage Disks in Windows
    • Manage Devices in Windows
  • Day Two
    • Use Appropriate Safety Procedures
    • PC Components
    • Common Connection Interfaces
    • Install Peripheral Devices
    • Install and Configure Display Devices
    • Troubleshoot Display Devices
    • Install and Configure Multimedia Devices
    • Install System Memory
  • Day Three
    • Install and Configure Mass Storage Devices
    • Install and Configure Removable Storage
    • Configure RAID
    • Troubleshoot Storage Devices
    • Install and Upgrade CPUs
    • Configure and Update BIOS/UEFI
    • Install Power Supplies
    • Troubleshoot Internal System Components
    • Configure a Custom PC
  • Day Four
    • Configure and Use Linux
    • Configure and Use macOS
    • Install and Upgrade Operating Systems
    • Maintain OSs
    • Install and Manage Windows Applications
    • Manage Windows Performance
    • Troubleshoot Windows
  • Day Five
    • Wired Networks
    • Network Hardware Devices
    • Wireless Networks
    • Internet Connection Types
    • Network Configuration Concepts
    • Network Services
    • Configure Network Connection Settings
    • Install and Configure SOHO Networks
  • Day Six
    • Configure SOHO Network Security
    • Configure Remote Access
    • Troubleshoot Network Connections
    • Install and Configure IoT Devices
    • Manage Users
    • Configure Shared Resources
    • Configure Active Directory Accounts and Policies
  • Day Seven
    • Configure Client-Side Virtualization
    • Cloud Computing Concepts
    • Logical Security Concepts
    • Threats and Vulnerabilities
    • Physical Security Measures
    • Implement Security Best Practices
    • Implement Data Protection Policies
    • Protect Data During Incident Response
    • Detect, Remove, and Prevent Malware
    • Troubleshoot Common Workstation Security Issues
  • Day Eight
    • Use Laptop Features
    • Install and Configure Laptop Hardware
    • Troubleshoot Common Laptop Issues
    • Mobile Device Types
    • Connect and Configure Mobile Device Accessories
    • Configure Mobile Device Network Connectivity
    • Support Mobile Apps
    • Secure Mobile Devices
    • Troubleshoot Mobile Device Issues
  • Day Nine
    • Maintain Laser Printers
    • Maintain Inkjet Printers
    • Maintain Impact, Thermal, and 3D Printers
    • Install and Configure Printers
    • Troubleshoot Print Device Issues
    • Install and Configure Imaging Devices
  • Day Ten
    • Environmental Impacts and Controls
    • Create and Maintain Documentation
    • Use Basic Change Management Best Practices
    • Implement Disaster Prevention and Recovery Methods
    • Basic Scripting Concepts
    • Professionalism and Communication

After completing this course, students are able to:

  • Demonstrate baseline security skills for IT support professionals;
  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software;
  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting;
  • Support basic IT infrastructure and networking;
  • Configure and support PC, mobile and IoT device hardware;
  • Implement basic data backup and recovery methods and apply data storage and management best practices.

Koolitaja: 
Peep Võrno on serverite ja võrkude vastu suurt huvi tundnud juba aastast 1992. Koolitajana on ta aktiivsemalt tegutsenud alates aastast 2003.
Sertifikaadid ja tunnistused:
Microsoft Certified Trainer (MCT) aastast 2003

Koolitushind sisaldab:

  • klassikoolitust;
  • Microsofti ametlikke õppematerjale;
  • koolitaja konsultatsiooni õpitud teemade kohta e-posti teel pärast koolitust;
  • tunnistust.

Lisaväärtusena saad:

  • vajadusel tasuta korduskoolituse kui tunned, et mõni oskus vajab täiendamist või pidid endast mittesõltuvatel põhjustel koolituse katkestama;
  • sooje jooke koos küpsistega;
  • lõunasööki igal koolituspäeval.

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IT spetsialisti baasõpe (CompTIA A+ baasil)